InfomericaInc - CRM


Customer Relationship Management: Fostering Enhanced Customer Relations

Customer Relationship Management (CRM) signifies the strategies and processes that businesses leverage to oversee and refine customer interactions, with the ultimate aim of augmenting customer relations. Achieving a harmonious relationship between a business and its clientele involves the integration of optimal practices and avant-garde technologies to align organizational processes with customer relationship aspirations. Infomerica stands out as a beacon of experience and proficiency in rolling out CRM solutions across diverse industries, empowered by our partnerships with industry stalwarts like IBM, Microsoft, and Oracle. We are poised to deliver products and services that aptly fulfill customer requirements.


 

Strategic Alliances with product, tool & technology vendors.

Our Multifaceted CRM Services:


Comprehensive CRM Implementation:

Objective: Tailor and implement a variety of world-class CRM solutions such as SAP CRM, Oracle Siebel CRM, Microsoft CRM, and Salesforce.com to address unique business needs and industry-specific requirements.

Outcome: A cohesive and integrated CRM system that harmonizes with organizational objectives, optimizing customer interaction management and decision-making capabilities.

CRM Development & Maintenance

Objective: Provide end-to-end services ranging from development, implementation, and maintenance to testing, upgrades, and managed services, ensuring smooth operation and longevity of CRM systems..

Outcome: A sustainable and efficient CRM environment with reduced costs, elevating the quality and consistency of customer interactions.

Strategic CRM Consulting

Objective: Utilize our vast experience to offer strategic insights and advice, enabling organizations to capitalize on CRM solutions for sales management, marketing automation, customer support, and service.

Outcome: Enhanced organizational acumen and strategic deployment of CRM tools, realizing improved customer management processes and increased decision-making ability.

Continuous Support & Upgrades

Objective: Deliver relentless support and timely upgrades, ensuring CRM solutions are contemporary, secure, and aligned with evolving business needs.

Outcome: Uninterrupted business operations and fortified customer relations through state-of-the-art CRM solutions.

Delivery Models

Strategic Alliances with product, tool & technology vendors.

With our proven onsite/offshore delivery model, CRM Services is a cost-effective approach to highest return on your investments[ROI].

 

  •   Onsite [Staff Augmentation & Fixed]
  •   Offsite [Staff Augmentation & Fixed]
  •   Offshore [Fixed]
  •   Hybrid [Blended Rate]
  •   Onsite + Offsite
  •   Onsite + Offshore
  •   Onsite + Offsite + Offshore

For more details or to discuss your specific needs, Contact Us today!