Remote infrastructure management (RIM) consists of maintaining, updating, and managing all IT infrastructure, including servers, networks, storage devices, and workstations of another company.  Some services that are a part of RIM include service desks, workstation management, server management, application support, and IT security management. RIM is essential to the business model, because it is cost-effective, allowing IT teams to focus on innovative approaches instead of the rigors of daily IT operations.

The adoption of RIM has exponentially risen throughout the global arena. Transforming consumer behaviors and the split of infrastructure value chains have propelled this elevated growth. RIM services requires sophisticated tools to manage networks and servers of a business, while also developing strong customer relations and trust. Infomerica’s RIM services provide a solution for its clients to maintain a strong IT infrastructure and stay competitive in this ever-growing global industry.