It is a known fact that more than two-thirds of the planet is covered by water and that more than 80% of all finished goods and raw materials traded globally is shipped through sea. Be it dry, wet or containerized cargo, commercial shipping industry remains the enabler and backbone of international trade and commerce. Customer satisfaction has been the most common and valued Key Performance Indicator (KPI) across industries. Achieving this KPI requires optimized integration of resources, processes, relationships, tools and techniques within the extended enterprise - that spans across the supply chain.
The extended supply chains, zero inventory concepts, increase customer demands and the depleting bottom lines inadvertently exerted more pressure on the international business organizations to concentrate on their core competencies.
Inbound and Outbound transportation and warehousing, Clearing and Forwarding, Export/Import management, Labeling and packing fleet management and consolidation, order and inventory management. With spiraling fuel costs, new transit regulations, global scale of operations and outsourcing agreements, the international freight forwarding community is experiencing escalated levels of customer expectations